Commercial Properties — Etobicoke & the GTA
Every visit is time-stamped and logged — arrival, departure, material applied, and site conditions on departure. If a claim surfaces months after a storm, you have a documented record to hand your insurer instead of a memory of what happened.
Under Ontario's Occupiers' Liability Act, as amended in 2021, anyone injured by snow or ice on your property must serve written notice within 60 days — naming the property owner, the tenant, or the snow removal contractor. That notice typically arrives weeks or months after the storm that caused it.
By the time it does, nobody's memory of that day is reliable, and it doesn't need to be. What actually decides the outcome is what was recorded at the time: when a crew was on site, what was applied, and what condition the property was in when they left.
Most small snow contractors keep no records at all. That leaves the property manager holding the claim with nothing to hand their insurer — no proof of service, no timeline, no documentation. We built our commercial process around closing that gap.
Winter isn't the only season liability follows the ground. Poor site drainage and uneven grading create the same kind of exposure in warmer months — water pooling on a walkway or a settled grade near an entrance leads to the same kind of claim. Property managers we work with often have us look at both.
Most small snow contractors keep no service records at all. If a claim is filed against your property, that leaves you with nothing to hand your insurer — no proof of when a crew was on site, what was applied, or what conditions were like when they left. Documentation isn't an add-on to the service. It's the entire point of it.
Full-property coverage from the parking lot to the front entrance, logged at every step.
Full-lot plowing sequenced to keep drive aisles, entrances, and accessible parking spaces clear as the storm progresses, not just after it ends.
Pedestrian routes, entrances, and connecting walkways cleared to bare surface wherever possible — the highest-liability areas on any commercial property.
Pre-storm and post-plow salting on lots and walkways, with the material and application rate recorded on the service log for every visit.
Freeze-thaw cycles and refreeze after melt are monitored through the day, with re-application scheduled before conditions turn hazardous, not after.
As snow banks grow through the season, we relocate piles to designated storage areas or arrange off-site hauling where lot space is limited.
Main entrances, accessible routes, and designated fire routes are sequenced first on every visit, ahead of general lot clearing.
The same sequence runs for every event, so the record looks the same whether it's a light dusting or an overnight storm.
Weather tracked in advance of the event so crews and equipment are positioned before the first flake falls.
Dispatch begins once the agreed accumulation trigger is reached, not on a fixed schedule.
Crew arrives on site and works the property in sequence — entrances and fire routes first, then lots and walkways.
Arrival time, departure time, work performed, material applied, and departure conditions are recorded before the crew leaves.
The log is kept on file and provided to you on request — whether for routine reporting or in response to a claim.
This is the record that exists if your property is ever named in a claim. It's built during the visit, not reconstructed afterward.
| Recorded | Why it matters |
|---|---|
| Date & arrival time | Establishes when the property was first serviced relative to when snow or ice began accumulating. |
| Departure time | Confirms how long the crew was on site and defines the service window for that visit. |
| Work performed | Documents exactly what was done — plowing, salting, sidewalk clearing, or a combination. |
| Material applied | Records what de-icing product was used and the quantity, which matters if a claim disputes whether treatment occurred. |
| Conditions on departure | Notes the state of the property when the crew left — often the most contested detail in a slip-and-fall claim. |
| Photos where warranted | Visual evidence for high-risk conditions, disputed areas, or unusual accumulation. |
One price for the season, regardless of how many events occur. Predictable for budgeting, and the most common structure for properties with consistent winter conditions.
Billed per qualifying snowfall or ice event, based on the trigger depths agreed to in your contract. Suited to properties that want to pay only for storms that actually occur.
A base seasonal rate covers routine service, with per-event pricing applied for storms beyond an agreed severity threshold. Balances predictability with protection against an unusually heavy season.
Certificates of insurance and WSIB clearance are provided with every signed agreement.
We contract with a range of commercial and multi-residential property types across the following areas.
Don't see your property type or area listed? Call or text — we can confirm coverage quickly.
We walk the property, confirm trigger depths and priority areas, and provide a written contract before the season starts.